FAQs

Our sea shipping rates are $240 per CBM to Accra warehouse and $260 per CBM to Kumasi. For special goods (food, powder, liquid), the rate is $260 per CBM. Battery goods are $280 per CBM to Accra. Each CBM has a maximum weight of 500kg. Sea shipping typically takes 35-45 days for arrival.

Express air shipping takes 2-5 days for arrival. General goods cost $18 per KG, special goods (liquid, powder, food) are $20 per KG. Mobile phones are $25 per unit, laptops $30 per KG, tablets $25 per unit, and batteries $20 per unit.

Sea shipping is more cost-effective for larger shipments and takes 35-45 days. Air shipping is faster (2-5 days) but more expensive, ideal for urgent or smaller shipments. We can help you choose the best option based on your needs and budget.

Yes, we offer both full container and group shipping (consolidation) services. Full container shipping is ideal for large shipments, while group shipping allows you to share container space with other customers, reducing costs for smaller shipments.

You contact our agents in Ghana, send Cedis via Bank or Mobile Money (Momo), we exchange at competitive rates, and transfer RMB to your receiver in China. The process typically takes 24-48 hours, and both parties receive instant confirmation.

We accept both bank transfers and mobile money (Momo) payments in Ghana. You can choose whichever method is most convenient for you. Our agents will guide you through the process.

We offer competitive exchange rates that are updated regularly based on market conditions. Contact our agents for the current rate, as rates may vary. We ensure transparency with no hidden fees.

Money transfers are typically processed within 24-48 hours. Once you send the Cedis to our agents in Ghana and we confirm the exchange rate, we transfer the RMB to your receiver in China. You'll receive instant confirmation via SMS or email.

Yes, we offer comprehensive procurement services. We help you find quality products, negotiate with suppliers on your behalf (including branding if needed), handle payments to Chinese suppliers, consolidate your goods, and prepare them for shipping.

Yes, we offer quality check services to ensure your goods meet standards before shipping. Our team inspects products for quality, quantity, and compliance with your requirements, giving you peace of mind before your shipment leaves China.

Consolidation is when we combine multiple shipments from different suppliers into one container. This reduces shipping costs for smaller orders. We collect your goods from various suppliers, package them together, and ship them as one consolidated shipment to Ghana.

While we primarily handle shipping from China to Ghana, we can provide guidance on customs requirements. We ensure all necessary documentation is prepared correctly to facilitate smooth customs clearance at the destination.

Once your shipment is dispatched, we provide you with tracking information. You can contact our customer service team at any time to get updates on your shipment status. We keep you informed throughout the shipping process.

We take great care in packaging and handling your goods. All shipments are properly insured. In the rare event of damage, we work with you to file insurance claims and resolve the issue promptly. Contact us immediately if you notice any damage.

Yes, we have warehouses in both Accra and Kumasi. You can choose your preferred delivery location. Our warehouses are secure and well-maintained, ensuring your goods are stored safely until you're ready to collect them.

Getting started is easy! Simply contact us via phone (+86 13260543058 or +233 549010033), email (info@guangzhouswiftlogisticscompany.com), or visit our website. Our team will discuss your needs and provide a customized quote for your shipment or money transfer.